FAQs
Envío y DEVOLUCIONES GRATIS * más info aquí
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Free returns on new season sneakers.

If you have not been successful in size, you can return your purchase of new season sneakers for free.
FREE returns for purchases with a new season product. Only valid for Spain peninsula. Balearic Islands and Europe do not have a free return. We also have a pick up and delivery service in 24h for 5€.

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Free shipping in purchases over 60€.

Shipping to Spain and Portugal:
In all purchases that exceed 60€, shipping cost will be free for orders in Spain.
The shipping cost por orders below 60€ will be 5€.
Shipping to Europe:
The shipping cost por orders below 250€ will be 12€.
For shipments over 250€ the cost will be free.

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Delivery in 24/48h in national shipments.

For national shipments we work with the transport company Correos Express that gives us a delivery time of 24/48h. If the order is from a big city or area without restricted access, orders are delivered in 24h.

For international shipments we work with MailBoxes, UPS, and FedExt that gives us a delivery time of 48/78 business hours.

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Authorized Official distributor.

We are a Authorized Official distributor of all brands we sell. There are no intermediaries.

All our shipments are made from Spain. Our central warehouses are located in Zaragoza, Spain.

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How to buy?
It is very simple, follow these 3 steps.

Buying at TheSneakerOne is very simple. With 3 steps you will have made your purchase. If you have any question we explain with photos and text how to made an online purchase in this link.

Instructions how to buy here

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Latest consumer verified shopping reviews.

We know that consumer feedback is very important. That's why in this link you can see the latest opinions of our customers and their verified purchases.

See customer reviews

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100% secure online payments.

In TheSneakerOne we comply with all regulations. You can choose between different payment methods:

  • Card payment
  • Cash on delivery
  • Payment with Amazon Pay
  • Payment with PayPal
  • Store payment

Returns in the same payment method in the shortest possible time.

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Our Stores.

If you prefer to buy them directly in our stores, we have several TheSneakerOne stores where you can go to try on the sneakers and buy them directly.

See our Stores